CodeBroker Introduces “CS Resolve” for Customer Service Appeasement

Application turns customer annoyance into shopper delight via immediate shipping and delivery of digital coupon

Application turns customer annoyance into shopper delight via immediate shipping and delivery of digital coupon codes and gift cards.

Push Launch



current: Jan 19, 2021 09:35 EST


CodeBroker, the pioneer in mobile and electronic coupons, now declared CS Resolve, a electronic appeasement option that offers fast price to an disappointed shopper, for speedy conflict de-escalation.

Created for purchaser provider representatives whilst handling disappointed clients, CS Resolve is a very simple-to-use software that enables purchaser service reps to immediately provide a pre-accepted electronic coupon or gift card to an upset buyer – in a way that is protected, trackable, and accountable.

“With CS Take care of, shopper provider associates can immediately de-escalate purchaser issues with a little something of financial value – such as a 30{46dd52bca0123ad67b2d1222819e83fd0a56e45ca5068239f05f0c514f1e20f9} coupon present or a $10 reward card,” suggests Dan Slavin, CodeBroker CEO.  “Not only is the customer created satisfied, but it nearly guarantees they will keep on to do business with the retailer.

“Buyer-outlined reward selections and delivery choices are pre-designed into the solution’s menus and transacted with just a few mouse clicks,” extra Slavin.

Anti-fraud know-how makes certain the provide codes and reward cards are issued to recipients a person time only and expire on redemption. A easy dashboard allows the small business to keep track of the actions of specific workforce associates, the purpose for the appeasement, the number and sort of appeasements currently being made to buyers, the selection of appeasements issued, and the number of individuals redeemed.

Crucial Options of CodeBroker CS Solve:

  • Quickly mail coupon or present card by using the customer’s most well-liked electronic channel: chat, text, electronic mail, social media.
  • One-use protection stops coupons and reward cards from becoming applied extra than at the time.
  • Populate a library of pre-accredited coupons and gift playing cards.
  • Keep track of coupon and present card shipping and delivery and redemptions to make sure accountability and aid examination.
  • Simply embed inside your present call middle software package.

CS Take care of Gains:

  • Solve purchaser conflicts with fast appeasement.
  • Generate client loyalty and retention.
  • Help you save service reps time dealing with dissatisfied prospects.
  • Travel further company via digital coupons and present cards.

For a lot more details take a look at: https://codebroker.com/business-remedies/simply call-middle or simply call (800) 928-7315.

About CodeBroker     

Launched in 2008, CodeBroker cell advertising and marketing methods are employed by the world’s most recognizable manufacturers and shops to generate shopper acquisition, retention, and loyalty. Our Provide and Coupon Promoting Platform includes a suite of apps that empower entrepreneurs to develop, supply, orchestrate, and evaluate customized omnichannel gives and campaigns throughout the customer lifecycle. Find out much more at Codebroker.com or contact [email protected] Twitter | Facebook | LinkedIn.

Supply: CodeBroker