American Queen Steamboat Organization (AQSC), a Hornblower Family Organization, introduced a new timeline for the suspension and resumption of functions across all vessels. AQSC’s new timeline was well prepared in response to the evolving character of the COVID-19 (coronavirus) pandemic and adhering to the ongoing vast-spread governmental limits across ports, metropolitan areas and general public institutions. The final decision to update the 2020 period itinerary dates follows AQSC’s recent partnership with Ochsner Wellbeing and its new firm-vast wellbeing and safety protocols.
Here is a comprehensive breakdown for each vessel and its prepared timeline for resuming its 2020 operation:
- American Empress: The American Empress, which sails the Columbia and Snake Rivers, will extend its suspension as a result of July 5 and intends to resume operating the July 6-thirteen Pacific Northwest Splendor sailing from Portland to Spokane note this itinerary starts July 5 with the pre-cruise keep in Vancouver.
- American Duchess: The American Duchess, which sails on the Mississippi, Ohio and Tennessee Rivers, will extend its suspension as a result of July 19 and intends to resume its functions with the July 20-27 Mark Twain’s Mississippi sailing from St. Louis, MO to Minneapolis, MN note that this itinerary starts July 19 with the pre-cruise keep in St. Louis.
- American Countess and American Queen: The American Countess, the most current paddlewheeler to be a part of the AQSC fleet on the Mississippi, Ohio and Tennessee Rivers, and the American Queen will extend its suspension as a result of July 15 AQSC is reviewing particular restart dates and will announce both vessels’ debut itineraries in the coming months.
For those afflicted by the extended suspensions, AQSC states it is speaking to all friends and vacation advisors relating to their approaching cruises and readily available choices. For friends that are booked during this time, the firm will be offering a foreseeable future cruise credit for 125 p.c of the cruise fare or a comprehensive refund. Any foreseeable future cruise credits issued might be returned at any time for a refund of the unique payment quantity. All comprehensive refunds will be processed in just 90 days.
For all 2020 sailings after July 5, friends can terminate up to 24 hrs just before sailing or up to December 31, 2020, whichever comes initial. Reservation is topic to regular cancellation penalties and friends will acquire a foreseeable future cruise certification for the penalty quantity. Any reservation might shift to an additional sail date in 2020 and their present cancellation penalty applies to the new sail date. New sail date should be of equivalent or greater value and visitor is responsible for any maximize in fare. AQSC will address flight modify service fees for those friends that right away shift to a new sail date.
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