November 28, 2022

Eurocean 2004

Life is an adventure

Austrian.com with new booking platform focusing on more flexibility

WEBWIRE


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Service, Product or service, Awards

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• Austrian.com makes it possible for for enhanced on the web scheduling practical experience
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• New scheduling system delivers entry to a broader selection of places and new journey expert services
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• No credit rating card costs for foreign currencies, more flight solutions and enhanced flexibility for journey combinations

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From now on, Austrian Airlines customers no more time have to surf unique sites when reserving their flights: the complete route community of Austrian Airways, Brussels Airlines, Lufthansa and SWISS can now be booked on austrian.com. In addition, buyers also have entry to new presents and expert services for their journey preparing on a new booking system at austrian.com.

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“Our greatest goal is to provide our shoppers a special vacation expertise with Austrian Airlines. That’s why we layout our electronic touchpoints, this kind of as our web-site, with most added value for our passengers,” describes Austrian Airlines Main Sales Director Michael Trestl. “Customer requirements have improved massively as a consequence of the pandemic. The need for more flexibility in travel organizing has turn out to be even a lot more critical. We are responding to this proactively by presenting new products and services on austrian.com this sort of as ”Secure Your Fare“ or added on the net providers for the whole journey chain.”

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New offers and services for the total vacation chain on austrian.com

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Austrian Airlines customers now have the possibility of reserving their flight reserving for 48 hrs in purchase to consider time to clarify more travel facts. The support is free of charge of demand if the reserving is verified within just a 48-hour period. Moreover, in the course of the reservation, the airfare remains unchanged. If the booking is not done, a smaller assistance payment will be billed.

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In addition, for any flight with Austrian Airlines, Brussels Airways, Lufthansa or SWISS, prospects can conveniently transform their currently reserved seats on the web via “My Bookings” according to their needs and demands. Until finally now, if travellers desired to increase products and providers these as an improve or insurance plan after completing their scheduling, this was only attainable by credit history card payment. From now on, passengers can select from numerous payment solutions these as PayPal or “SOFORT Überweisung”. Moreover, prospects having to pay by credit rating card are now ready to select the currency in which the card is to be billed. The every day exchange price is shown and confirmed for the payment. This eliminates extra expenses that banking institutions normally demand for payments in overseas currencies.

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The new scheduling system also presents a new gain for baggage bookings: from August on, customers will be capable to ebook an further piece of baggage on line for every Austrian Airways, Lufthansa, SWISS or Brussels Airline flight.

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As of now, all new services can only be utilized by using the desktop variation of austrian.com they will quickly be accessible on the cellular Austrian Airlines application.

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