Breaking Travel News interview: George Ganchev, general manager, Ajman Hotel | Focus

Positioned on a four hundred-metre non-public beach front, Ajman Hotel is the best resort for the discerning traveller.

With properly-appointed rooms featuring magnificent views over the clear blue waters of the Arabian Gulf, the house has been recognised as Ajman’s Leading Hotel a whole of six moments by voters at the Environment Travel Awards. 

With a broad choice of on-internet site eating selections and comprehensive leisure facilities, there is no will need to go away the house in buy to appreciate the ideal in Middle Eastern hospitality.

However, if guests venture out, downtown Dubai – and the Burj Khalifa – is just 50 percent an hour away, even though the sights of Sharjah, together with the Gold Souk and Al Noor Mosque, are just fifteen minutes’ travel.

Right here Breaking Travel News speaks to George Ganchev, common manager of the resort, to see how the enterprise is adapting to the issues introduced by Covid-19 and what we can hope from tourism in Ajman this 12 months.

Breaking Travel News: It is no key tourism in the Middle East has been difficult strike by the coronavirus pandemic, but Ajman Hotel has been open up in the course of a troubling period. How have you ensured the protection of guests?

George Ganchev: I would like to thank you for your good initiative by performing these interviews, so all of us can retain the pulse of our marketplace up even with the global circumstance.

Coming back to your problem: we all have to give a big credit score to the fast measurements taken by the government of the United Arab Emirates.
For us, the wellness and protection of our guests and staff was, and is, our utmost precedence.

Ajman Hotel managed by Blazon Motels prides by itself by showcasing a broad-unfold of on-internet site eating and leisure selections owing to Covid-circumstance we had to stop the procedure of our venues and reduce our resort operations to the minimum to abide with the recommendations drilled down by the government and Ajman Tourism Development Department.

I also would like to give credits to my staff for their assist, responsiveness and diligence – rigid cleanliness and disinfection measurements have been taken instantly and exercised on a standard foundation.

The ground principles, these kinds of as placing sanitisers all over the community locations of the resort, sporting masks and gloves when interacting with guests, community location standard disinfection and pest command have been implemented with an fast influence and are scrutinised constantly to ensure a risk-free and nutritious atmosphere.

At this time the resort has only 1 restaurant open up to facilitate the demands of the in-home guests.

We recently opened our beach front to the community, even though the pool, with restrictions, is now open up to resort guests.

Also, our staff remains available to assist guests and enterprise companions with queries relevant to reservations, stays and promotions.

BTN: What changes did you have to make to the functioning of the resort in gentle of the producing wellness circumstance across the location?

GG: Ajman Hotel have not closed its doorways, but the global circumstance demands all of us to be a lot more entrepreneurial, since it is not standard or typical circumstance for 5-star lodges. 

What we are sure of ideal now is that we live in a time of uncertainty and we have to adapt and bear the responsibility of containing and shielding our guests, staff and group.

We function at minimum occupancy and our guests are largely people of United Arab Emirates.

As pointed out previously, we suspended the procedure of all eating venues excluding 1 that facilities the demands of the guests in-home and it is open up for breakfast, lunch and dinner.

We have also rearranged the settings of the restaurant to sustain a social distance. 

Hygiene and disinfection of community locations, occupied rooms, corridors, shops serving food stuff are executed often by the housekeeping staff.

Revision of operational manning on weekly from time to time day-to-day foundation to ensure wellness and protection is fulfilled as properly as the demands of the guests that are keeping with us.

And, however, we as a staff under no circumstances forgot that even with this restricted procedure, we have to supply 5-star support and high-quality.

BTN: How would you describe the circumstance in Ajman a lot more normally? Has the desired destination weathered the storm successfully?

GG: This circumstance has had a serious effect on the overall marketplace around the globe – it will acquire time to get better.

The most significant issue is to retain by yourself and your staff up to date with completely almost everything and try to penetrate distinctive niches exactly where available.

You have to be alert and open up to discover and compromise.

As for Ajman and Ajman Hotel ideal now, our enterprise is concentrated on the neighborhood residential sector.

We are intently next all neighborhood mandates, revaluating the circumstance and adapting our enterprise to it with very important toward the precedence of wellness and protection of completely everyone.

BTN: With restrictions on journey new beginning to be lifted all over the entire world, what can guests hope if they take a look at Ajman Hotel, and Ajman a lot more normally, later on in the 12 months?

GG:  Initial and foremost a risk-free atmosphere, and second authentic support and wonderful indoor and outside facilities for guests to appreciate when their journey provides them back to the United Arab Emirates and Ajman Hotel by Blazon Motels.

For now, as pointed out, travellers are unable to fly but they can travel.

Ajman is a attractive area, not far away from Dubai.

The exceptional advertising place of Ajman and Ajman Hotel is the normal open up beach front.

The resort has the largest stretch of a non-public beach front and all rooms are viewing the sea.

It is the best getaway place for people to appear and have a peaceful holiday.

In Ajman Hotel guests can savour a broad unfold of on-internet site eating selections and delight in comprehensive leisure facilities with out at any time acquiring to go away the house.

I imagine it is the best resort backdrop for people who adore the mother nature and the sea.

BTN: Ajman Hotel has been recognised as 1 of the ideal in the enterprise by voters at Environment Travel Awards – how do accolades these kinds of as these support you get your concept out to buyers all over the entire world?

GG: I have to unquestionably journey back in time, two many years back, since almost everything commenced with the rebranding of a properly-identified house driven and managed by hospitality pioneer Kempinski.

In the beginning, we had to devote heaps of time and sources to execute the rebranding and the re-launching plan instantly.

For me it was significant to determine all pluses and minuses to ensure an fantastic overall performance considering that Blazon Motels is a new 5-star brand, and it was really significant for me and the staff to create new enterprise options to develop have confidence in amongst the team and the sector vital players.

It is no key that rebranding a house which has often been identified as Kempinski Hotel for many years was definitely a problem having said that, the dedication and assist of the staff led us to successfully reposition ourselves in the marketplace.

The Ajman’s Leading Hotel title that the resort took at the Environment Travel Awards in April past 12 months was an enormous accomplishment for me and for my staff – a good accomplishment soon after months of difficult work.

A lot more Details

Situated on the Ajman corniche, Ajman Hotel is just few minutes away from the main vacationer sights.

The house gives loads of selections to uncover the heritage of the smallest of the United Arab Emirates, or a prospect to just relax on the beach front.

Uncover out a lot more on the official website.

Blazon delivers skills in expertise that serve guests by supplying a tailor-built menu of solutions and options anytime and anywhere demanded.

Uncover out a lot more here.