December 4, 2022

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Biometric facial recognition: Austrian Airlines and Vienna Airport implement contactless travel

WEBWIRE


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Support, Product or service, Awards

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• New services provide for Miles & A lot more customers
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• Cooperation involving Vienna Intercontinental Airport and Austrian Airways to optimize travel consolation

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“Roll digital camera!” – is the motto, when Austrian Airways and Vienna Global Airport jointly introduce the biometric recognition method for contactless journey. Star Alliance Biometrics facilitates boarding with out presenting the boarding pass and passing as a result of security obtain immediately and contactless. This function is exceptional for Miles & Much more customers. Right after a one-time registration by means of the Miles & Additional Application and accepting the phrases of use, recurrent flyers can access boarding pass management and chosen brief-boarding-gates contactless. A specific infrastructure has been set up at the Vienna hub in Terminal 3. The biometric recognition program not only permits for far more journey ease and comfort for frequent flyers, in occasions of amplified hygiene criteria, it also provides an critical contribution to wellness protection. Considering that the facial recognition know-how is not impacted, passengers can hold their FFP2-mask on, which is obligatory within the terminal.

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“The optimization of travel processes is a best precedence for us. With biometric know-how, we can offer you our recurrent flyers more vacation consolation and a contactless passenger journey. As soon as registered, the free assistance can now be utilised for Austrian, Lufthansa and SWISS flights at our Vienna hub in addition to Munich and Frankfurt airports” suggests Austrian Airlines CCO Michael Trestl.

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“Despite the disaster, we hold our good quality offensive going and commit in impressive and digital options. Miles & Additional associates can consider off nearly contactless in Vienna, many thanks to the biometric technological innovation. We are delighted to be one particular of three German-speaking airports offering this advanced service” says Julian Jäger, Joint CEO and COO of Vienna Global Airport AG.

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Contactless travel – this is how it works
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Star Alliance Biometrics works by using an identification remedy based on the facial recognition technology NEC I:Delight from the Japanese NEC Corporation. It is out there for free of charge to all Miles & Extra customers who have agreed on the use of their biometric info. The just one-time registration by way of Miles & A lot more App can be done in just a handful of ways. All through registration, associates are asked to get a picture of by themselves, ensure their id with their passport and select the airlines and airports exactly where they would like to use the assistance. Particular info this kind of as pictures and other identification features are encrypted and safely and securely saved in just the platform. The method has been formulated in compliance with applicable info defense guidelines and is primarily based on the hottest facial recognition technologies. The storage of individual details is constrained to a essential minimum. For case in point, no consumer names are saved. The a single-time registration must be completed 24 hrs ahead of departure.

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More info at austrian.com.

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