June 21, 2024

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Bombardier Continues Global Customer Service Expansion, Sets Stage for OEM Service in Europe

  • Bombardier setting the stage to create a wholly-owned service centre in Berlin following arrangement with Lufthansa Technik AG and ExecuJet Aviation Group AG
  • Crucial strategic shift for Bombardier to improve customer assist network as company focuses entirely on organization aviation
  • OEM-educated team in Berlin facility will give shoppers with Bombardier’s complete suite of earth-course aftermarket MRO know-how and abilities
  • Bombardier proceeds to make investments in an extensive around the world expansion of its customer services network in Europe, Asia and North The us

Bombardier these days introduced that the company has entered into share buy agreements with each and every of Lufthansa Technik AG and ExecuJet Aviation Group AG to purchase all of the issued and exceptional shares of Lufthansa Bombardier Aviation Providers (LBAS) that it does not individual. This transaction allows Bombardier to additional develop its around the world customer assist footprint by setting up a wholly-owned service centre in Berlin. The transactions are topic to customary closing problems with closings expected to arise prior to the close of the yr.

“Bombardier has experienced a sturdy presence in Germany for several yrs, and we are very pleased that these major transactions will continue on to improve our presence in Europe as we get the job done in direction of setting up a wholly-owned Bombardier service centre in Berlin,” said Jean-Christophe Gallagher, Vice President and Common Supervisor, Buyer Working experience, Bombardier Aviation. “This financial commitment is crucial to the expansion of our service footprint in Europe and all-around the earth, and as the service centre is established to turn into a wholly-owned Bombardier service centre, our shoppers will benefit from even much more pros and know-how available by the OEM.”

Strategically located at Berlin-Schönefeld airport, the service centre has been giving exceptional MRO services to Bombardier organization aircraft shoppers given that 1997. With much more than 160,000 sq. ft. (fifteen,000 sq. metres) of service capacity and 240 very-proficient staff on website, the service centre offers shoppers with the maximum-degree servicing and assist for Bombardier’s expanding fleet of Learjet, Challenger and International organization jets primarily based in Europe, Russia, Africa and the Middle East.

The service centre has obtained quite a few awards for its technological excellence and customer pleasure, thanks largely to an experienced and committed workforce. Amid its several milestones, it was named the most effective Licensed Support Facility in Europe numerous periods and was the 1st in Europe to perform servicing on Bombardier’s flagship International 7500 aircraft. The state-of-the-artwork service centre not long ago modernized and reworked its store ground to maximize efficiencies and streamline processes, giving shoppers with an unsurpassed service knowledge.

“With this way, we continue on to create new motives for shoppers to bring their jets to this locale – and find new means for shoppers to benefit from the maximum excellent benchmarks displayed by the committed, proficient groups on website,” added Gallagher. “As Bombardier charts a new study course with its jet shoppers at the coronary heart of our functions, we will continue on to look for means to actively improve the service footprint and improve our service typical for our shoppers.”

These announcements reflect the most up-to-date infrastructure investments aimed at maximizing Bombardier’s around the world customer service network. Modern announcements consist of the design of a new, state-of-the-artwork service centre at Miami-Opa Locka Government Airport the ongoing expansion of the Biggin Hill service centre in London the significant expansion of our Singapore service centre at the Seletar Aerospace Park new Line Routine maintenance Stations (LMS) at strategic places in the U.S, Europe and new solutions and services for shoppers, including the subsequent actions in Bombardier’s digital transformation.

About Bombardier

With just about sixty,000 staff across two organization segments, Bombardier is a worldwide chief in the transportation sector, building ground breaking and game-changing planes and trains. Our solutions and services give earth-course transportation ordeals that established new benchmarks in passenger comfort and ease, energy efficiency, reliability and basic safety.

Headquartered in Montréal, Canada, Bombardier has production and engineering internet sites in around 25 international locations across the segments of Aviation and Transportation. Bombardier shares are traded on the Toronto Stock Exchange (BBD). In the fiscal yr ended December 31, 2019, Bombardier posted revenues of $fifteen.8 billion. Information and data are available at bombardier.com or follow us on Twitter @Bombardier.

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