Mandarin Oriental Resort Group has introduced the appointment of Joanna Flint as chief professional officer.
The freshly produced role will oversee the improvement and execution of the commercial strategy of the team though also taking govt duty for all factors of Mandarin Oriental’s buyer knowledge.
Flint will consider over the obligations of main advertising officer, Jill Kluge, who retires from Mandarin Oriental in September.
Prior to joining Mandarin Oriental, Joanna invested 12 a long time at Google in typical management and gross sales leadership roles, most a short while ago as running director – world-wide lover enterprise, with obligation for market go-to-current market and commercialisation for Google’s media and technological innovation companions in Asia Pacific.
Prior to Google, she was principal expert at Ogilvy Asia Pacific.
This adopted a 10 years in the travel business foremost world wide eCommerce, CRM and consumer support transformation programmes for Singapore Airlines and British Airways.
Commenting on the appointment, James Riley, team main govt for Mandarin Oriental, reported: “We are delighted to welcome Joanna to Mandarin Oriental.
“Her world-wide leadership expertise, electronic abilities and knowing of buyer behaviour will improve our capability to innovate and enrich our placement as a chief in the luxurious industry.”